RESOURCES | Care / Maintenance
Cleaning the Glass and Frames
To clean your glass, use mild soap mixed in water. Rinse with clean water. Use a soft cloth for washing and drying to avoid scratching. Petroleum based, abrasive, or caustic cleaners will cause damage to your glass. Razor blades and other metal objects should not be used either.
leaning the Screens
The use of mild soapy water with a soft brush will be adequate to clean
the screens. Lightly dry them with a soft cloth, or air dry to avoid stretching and tearing. Never use any chemicals on your screens.
Cleaning the Sills and Tracks
To clean the window sills and door tracks, use a soft brush to loosen dirt and debris, and then remove with the crevice tool on your vacuum. This will allow the window or door to perform properly.
Lubricating Working Parts
To lubricate the working parts of your doors and windows, use a silicone
spray. Oil based lubricants are not recommended. Wipe off any excess silicone.
Areas with high salt or extreme weather conditions may require more frequent application of
the silicone lubricant.
Drainage Care (Weep Holes)
Our windows are designed to allow water to flow to the outside. Because of this, weep holes need to be kept clear and open. It is normal to get small amounts of water in your sill or track, but excessive amounts indicate the need for maintenance
of the weep holes.
Weep holes get blocked with dirt, debris, caulking, etc.
Cleaning or removing the blockage will resolve this problem. Check that decking and concrete are clearing the drain holes
thus allowing the unimpeded flow of water. The weep holes can be cleaned with a small brush,
or a brass wire. To remove caulking over the drain holes you can use a plastic
scrapper. When you are finished cleaning the drain holes pour water into the track,
to make sure the water drains out freely.
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